Help / Our Payment Methods

Credit Card

The most commonly used credit cards are available for quick and easy payment:

  Carte Bleue

  Visa

  Mastercard

After clicking the "Payment" button, a new page managed by Verifone Paybox will prompt you to select your card type, enter the card number, expiration date, and CVV, then confirm the payment. Once your payment is confirmed by Verifone, you will be automatically redirected back to Picto Online, which will confirm your order. For privacy and security, your bank remains your primary contact for any questions about your payment.

PayPal

After clicking the "Payment" button, a new page managed by Verifone Paybox will allow you to choose PayPal as your payment method. Once selected, you can log in to your PayPal account, choose your funding source, and validate the payment. After confirmation by PayPal, you’ll be redirected to Picto Online. For confidentiality and security, PayPal remains your primary point of contact for questions about the transaction.

Administrative Mandate

Payment via administrative mandate is reserved for state administrations and public institutions.

If you are a public organization, please first contact our customer service via the contact form for personalized assistance.
You can then prepare your order on Picto Online and, on the payment page, choose "Transfer" and enter the email address provided by our customer service contact.
Once your purchase order is received by our team, we can validate and launch production.
Invoicing will only take place once you have received the order.

If you collaborate with a public entity that is funding your print production, ask them to prepare an Administrative Mandate and contact us for assistance.
You can still prepare your order and select “Transfer” on the payment page using the public entity’s contact email.
The public institution can then validate and forward your order to our service (see help section on third-party order transfer).

Third-party Order Transfer

If you don't wish to pay yourself but want another Online account or individual (even without an account) to pay, click on "Transfer" on the payment page.
Enter the recipient's email address, and they’ll receive a notification to validate and pay for the order.
The payment must be completed within 15 days (renewable once).
If working with a company, transferring to a Picto account is required for invoicing purposes.
More info about order transfers: https://www.pictoonline.fr/aide/transfert-de-commande

Bank Transfer

For high order amounts, credit card payment might not always be possible (e.g., exceeding your card limit). We recommend contacting customer service via the contact form to request the transfer email address. Once in touch with our team, you’ll receive a bank account (RIB) to complete the transfer.