Help / Our payment methods
Several payment methods are offered by Picto Online: Credit card, Paypal for a direct online payment.
For an offline payment: Administrative mandate, Transfer to a third party or Bank transfer.
For an offline payment: Administrative mandate, Transfer to a third party or Bank transfer.
ONLINE PAYMENT
For your online payment, we have chosen Verifone Paybox, leader on the e-commerce market, to ensure a 100% secure payment. Your payment is totally secured by the Paybox website, we do not record any banking data on our side.
So you can use your credit card, Visa, Mastercard or make a payment by Paypal with complete confidence.
So you can use your credit card, Visa, Mastercard or make a payment by Paypal with complete confidence.
Credit cards
The most common credit cards are available for a quick and easy payment :
Credit card
Visa
MastercardAfter clicking on the Payment button, a new page managed by Verifone Paybox invites you to select the desired Credit Card, to enter your Credit Card number, its validity date and its cryptogram and to validate the payment.
After confirmation of your payment by Verifone, you will be automatically redirected to Picto Online which confirms your order.
For confidentiality and security reasons, your bank remains your privileged contact for any questions regarding your payment.
For confidentiality and security reasons, your bank remains your privileged contact for any questions regarding your payment.
Paypal
After clicking on the Payment button, a new page managed by Verifone Paybox will offer you the PayPal payment method.
Once selected, you will be asked to log in with your PayPal account, select a payment source and validate the payment. After confirmation of your payment by Paypal, you will be automatically redirected to Picto Online.
For confidentiality and security reasons, Paypal remains your privileged interlocutor for any question about your payment.
Once selected, you will be asked to log in with your PayPal account, select a payment source and validate the payment. After confirmation of your payment by Paypal, you will be automatically redirected to Picto Online.
For confidentiality and security reasons, Paypal remains your privileged interlocutor for any question about your payment.
OFFLINE PAYMENT METHOD
Administrative mandate
If you are a public body, we invite you to contact our customer service for a personalized follow-up of your request via the contact form.
You will then be able to prepare your order on Picto Online, then on the Payment page you select Transfer by indicating the email address transmitted by the person from our customer service who took care of your request.
Once your order form has been received by our customer service, we will be able to validate and launch the production.
Invoicing will only take place once the order has been received by you.
If you are working with a public organisation that finances the production of your prints and their finishing, you must ask them to prepare an Administrative Order for us and to contact our customer service for a personalized follow-up.
On your side, you can prepare your order on Picto Online and then on the Payment page you select Transfer and indicate the email address of your contact in the public organization.
The public organization will be able to validate your order and in turn transfer your order to our customer service (see help Transfer order to a third party).
You will then be able to prepare your order on Picto Online, then on the Payment page you select Transfer by indicating the email address transmitted by the person from our customer service who took care of your request.
Once your order form has been received by our customer service, we will be able to validate and launch the production.
Invoicing will only take place once the order has been received by you.
If you are working with a public organisation that finances the production of your prints and their finishing, you must ask them to prepare an Administrative Order for us and to contact our customer service for a personalized follow-up.
On your side, you can prepare your order on Picto Online and then on the Payment page you select Transfer and indicate the email address of your contact in the public organization.
The public organization will be able to validate your order and in turn transfer your order to our customer service (see help Transfer order to a third party).
Transfer of order to a third party
If you do not wish to make the payment but would like it to be made by another online account or by someone who does not yet have an online account, please click on Transfer to the Payment page.
Then simply add the email address of the new recipient of the order. The third party will receive an email notification to validate and proceed with the payment.
The deadline for payment is 15 days, but it is possible to extend it by another 15 days. If you are working with a company, the transfer to a Picto account will be necessary for an invoice to be issued.
More information on order transfer: https://www.pictoonline.fr/aide/transfert-de-commande
Then simply add the email address of the new recipient of the order. The third party will receive an email notification to validate and proceed with the payment.
The deadline for payment is 15 days, but it is possible to extend it by another 15 days. If you are working with a company, the transfer to a Picto account will be necessary for an invoice to be issued.
More information on order transfer: https://www.pictoonline.fr/aide/transfert-de-commande
Bank transfer
In some cases for a large amount, payment by credit card will not always be possible. Indeed, if the amount exceeds your authorised limit, we advise you to contact the laboratory's customer service (via our contact form), so that we can send you the email address to which you will make the order transfer. Once you are in contact with our teams, you will receive a bank statement to make a transfer.
To contact our team : Contact form
To contact our team : Contact form