When you visit the site, cookies are placed on your computer. This section gives you a better understanding of how cookies work and how to use the current tools to set them.
A cookie is a text file that the server (the site) you are visiting records on your hard disk or in your browser's memory and that allows your computer to store various technical data allowing the general control of the public's access to the site (number of visits, frequency of exposure to an advertising banner, connection to other sites...) or the personalization of the pages displayed in view of your next interactions with this site (your account, your path...).
These are cookies placed by www.pictoonline.fr on your computer, tablet or mobile for the purpose of browsing our website.
When you browse this website, your computer communicates with a server that provides all the resources requested by automatically recording each operation in a specific file where your computer is identified by its IP address.
Your browser thus automatically transmits certain standard data to us.
In addition to your IP address, this includes the type of browser you are using, its functionality and your operating system.
This collection allows us to monitor the general activity of our site, to identify errors and to ensure that the site has the appropriate hardware resources in order to serve you better.
This data, and in particular your IP address, does not allow us to identify you by name. Like many commercial websites, we collect information from each visit you make to this site.
This personal information about you helps us to make it easier for you to use this site by not having to provide the same information each time you visit or by customising its content according to your preferences or interests.
For the same purpose, this site issues cookies.
We may use cookies to store your user ID to make it easier for you to find information and log on to the site, and to store other information relevant to the operation of your session.
Some of these cookies, particularly those relating to your visit to the site, are automatically deleted at the end of your session. They are kept within the time limits set by the CNIL Others are used in an aggregated, and therefore anonymous, manner to enable us to improve the ergonomics of navigation and to identify the centres of interest of Internet users in their entirety.
You are free to accept or refuse these cookies. You just need to modify certain settings in your browser to refuse cookies or to be warned when a cookie is stored on your computer.
You can also delete the cookies stored on your computer in order to permanently remove the information they contain.
These are cookies placed by third-party companies. The only third-party cookies deposited when browsing our site are those of social networks. These social networks deposit cookies in order to check whether you are connected to their services. This allows for a more fluid use of their sharing buttons.
Google Analytics:
We use Google Analytics to collect information about how you use www.pictoonline.fr Why? Pourquoi ?
To help us measure and study the effectiveness of our online interactive content
To track analytical data about the site and how users use the site
To improve the site's services
Google Anaylics collects information about:
Which pages you visit and how long you spend on them
The way you arrived on the site (referral site, social networks, search engine ...)
The links you clicked on the site during your visit
| Expires | Utility | Expires |
|---|---|---|
| _utma | Set the number of unique visitors to the site | 2 years |
| _utmb | Works with _umtc to calculate the average time spent per user on the site | 30 minutes |
| _utmc | with _utmb to define when the user's browser closes | When the browser is closed |
| _utmz | Allows to know from which way the user arrives on the site (ex: from another website or a search engine) | 6 months |
| GDS_successEvents and GDS_analyticsTokens | Enables us to analyse how you use the www.pictoonline.frsite and to improve it | 4 months |
We do not collect any personal information about you (such as your name or address) in this process.
We do not allow Google Analytics to use or share this data. You can choose not to send information to Google Analytics.
There are several ways to manage cookies.
Your browser can also be set to alert you to cookies that are being placed on your computer and to ask you to accept them or not.
You can accept or refuse cookies on a case-by-case basis or refuse them systematically.
We remind you that the settings may change your experience on our site.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.
You can disable cookies by following the instructions below:
Our site uses the Hotjar tool, which records randomly selected visits (only with anonymous IP addresses). This data is used to analyse visitor behaviour and to improve our offers and design according to the user's needs. Mouse movements and clicks are recorded randomly for the purpose of analysing visits and possibly making improvements to the website. The information recorded is not personal. The information collected by Hotjar via cookies is transmitted to their servers located in Ireland.
We transfer your personal data to a service provider or group company outside the European Economic Area: Salesforce (USA and Asia-Pacific). Salesforce provides us with a platform that allows us to send our emailings and to study their impact. You can view Salesforce's privacy policy at https://www.salesforce.com/company/privacy/
We provide your personal data to Avis Veriés, an external service provider to collect your feedback on your shopping experience on Picto Online. In particular, we provide Avis Veriés with your first and last name and your email address so that Avis Veriés can send you an email. You can read Avis Veriés' privacy policy here: https://www.avis-verifies.com/index.php?page=mod_regles_confidentialites
We use an application provided by the company Affilae to follow the path of a conversion on our website www.pictoonline.fr This application allows us to identify the origin of a buyer on our site. The Affilae service uses cookies to determine the origin of a conversion on our website. These cookies come from Affilae and their lifetime may vary depending on the configuration, but may not exceed 365 days. For more information and Affilae's privacy policy:
https://affilae.com/fr/privacy-policy/
If you have any questions or requests regarding your personal data, please contact us using the contact form on our website.